Returns Policy

Returns

We want you to feel confident about buying from us online. So if you do change your mind, you can return the goods in their original packaging within 14 days.

However, please note that, for hygiene reasons, we cannot accept returns of items of bedding once you have used them. Otherwise, we can accept returns of items provided they are in an 'as new' condition. You are responsible for the cost of returning the items except in the unlikely event we delivered the items to you in error or the item has a manufacturing defect or we have sent you a substitute item which you find to be unsuitable. If this was the case then please let us know by using the enquiry form in the 'Contact Us' section of the website.

Goods made to Special Order

For any goods that you order that are to be specially made the above right to return does not apply and you are not entitled to a refund for any such items once they have been made. However your initial made to measure order is subject to a 48-hour cooling off period. During this time it will not be processed and you may cancel.